1. General Information
All UK Mainland orders are sent within 1 working day and are normally delivered within 2-3 Working days of your order being placed depending on which delivery service is applicable. All orders received by 5pm are usually dispatched the same day.Should your item not be delivered within its promised delivery date, please allow an additional 2 working days for your order to arrive as it can be delayed due to high demand or unusual circumstances (Black Friday / Christmas, etc.). Always check with the courier first before contacting Aware if possible.
As a UK company, you will NOT be charged customs charges or duties when ordering from the UK. All stock is held within the UK mainland and no additional charges will be incurred by Aware.
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2. Delivery and Dispatch time + Cost
|  | Under £25 | £25+ |
| Next Working Day Shipping | £3.95 | £2.95 |
| 2-3 Working Days Shipping | FREE | FREE |
| Offshore Islands (2-3 Working Days) | £3.95 | £2.95 |
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3. Order Processing
- We ship from England
- We process orders within 1 business day (excluding weekends and holidays). Pre-ordered items are processed within 2-3 business days of arrival in stock.
- Products marked as "Made to Order" will be shipped within their specific time range. This can vary depending on the period and availability of materials. You will be kept well informed as this progresses.
- All orders placed before 5pm will be despatched the very same day
- Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
- If you need any assistance with your order, please contact us immediately at support@avrri.co.uk We will not be able to make changes to your order after it has shipped.
- Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
NOTE: We are not responsible for shipping carrier delays.
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4. Shipping Costs to the EU (based on tariffs)
| Â | Express 3-5 Day | Standard 5-10 Day |
| Republic of Ireland | £11.99 | £9.99 |
| Belgium, France, Germany, Netherlands | £14.99 | £11.99 |
| All Other Regions | £16.99 | £14.99 |
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5. European Order Processing
- We ship from England
- We process orders within 1 business day (excluding weekends and holidays). Pre-ordered items are processed within 2-3 business days of arrival in stock.
- All orders placed before 5pm will be despatched the very same day
- Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
- If you need any assistance with your order, please contact us immediately at support@avrri.co.uk We will not be able to make changes to your order after it has shipped.
- Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
- Taxes and fees are not included in the final price and you may be charged further. Customs duties may also still be applied.
NOTE: We are not responsible for shipping carrier or customs delays.
